Learn the three crucial conversations which will help you create performance improvement, deal effectively with unacceptable behaviour, while maintaining trust and engagement
A leader’s effectiveness is determined, more than anything, by the way performance is managed and relationships are developed and maintained.
This one-day program provides a comprehensive exploration of effective approaches to performance and the development of the skill of “the performance conversation”.
Participants learn how to use the performance management cycle and a proven performance management system that links individual performance with organisational objectives. More importantly, participants leave the program confident in their ability to conduct effective performance conversations and manage difficult situations when performance problems arise.
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Complete that overdue report, talk with your staff, have a meeting with your manager, order stationery for next week’s presentation, check with finance on purchasing arrangements, complete annual st...
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