Showing all 16 results

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Coping with Change

Everyone is acutely aware that the structure, processes and relationships in their work environments are changing at an ever-faster rate. Change is exponential, relentless and ongoing. It is our main ...

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Coping with Change (Managing Yourself)

Complete that overdue report, talk with your staff, have a meeting with your manager, order stationery for next week’s presentation, check with finance on purchasing arrangements, complete annual st...

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Creating a Positive Workplace Culture

Positive workplaces generally produce high performance and exceptional results. This engaging one-day program identifies the key motivators for people at work and introduces participants to proven ...

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Effective Communication

Most people think they are effective communicators and tend to believe communication problems stem from the deficiencies of others, not their own. Many believe that heightened communication skills are...

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Effective Customer Service

Excellent customer service is the hallmark of all successful organisations. Do you know who your customers are? Do you know what excites them? Do you know how to find out what they really want? Do you...

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Facilitation Skills

Group planning, decision-making and problem solving are now integral aspects of organisational life. Consequently, competent internal facilitators of group processes are in demand as process controlle...

Innovation

Innovation and Creativity

In an active and engaging one-day workshop, we introduce staff members to the practical side of innovation. They'll learn how to use their creativity to generate new ideas and easily find solutions to...

Disruptive Change

Innovation Leadership

It is no secret that the most astute corporate leaders have identified creativity and innovation as the factors most likely to generate future organisational success. They have seen that creativity an...

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Leading and Managing Teams

Leadership is a hard to define quality that requires attitudinal competence and strong people and organisational skills. Effective leaders know how productive teams operate and are able to help teams ...

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Leading People Effectively

Leading people effectively (LPE) is a highly interactive 5-day program designed to develop the specific leadership capabilities of all attendees, where they will be able to: Confidently e...

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Leading Through Change

Leading through change is an interactive full-day program that provides leaders with the understanding of how most people respond to change, and what they can do to help people work more easily and po...

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Managing Conflict

Managing and making the most of conflict in the workplace is everyone’s responsibility – particularly the leaders. Unresolved conflict demands our energy. We all know how exhausting, unproductive ...

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Negotiation Skills

This two-day program develops vital competencies in a wide range of negotiating skills. Increasingly, corporate success is determined by the skills of the negotiating parties. This hands-on prog...

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One Hour Consultation

Leading through change is an interactive full-day program that provides leaders with the understanding of how most people respond to change, and what they can do to help people work more easily and po...

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The Performance Development Discussions

A leader’s effectiveness is determined, more than anything, by the way performance is managed and relationships are developed and maintained. This one-day program provides a comprehensive explora...

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Writing for Government

This intensive one-day program develops vital written communication competencies to engage your audience and motivate them to act....