Most people think they are effective communicators and tend to believe communication problems stem from the deficiencies of others, not their own. Many believe that heightened communication skills are only required for public speaking and effectively chairing meetings. In reality, the hardest communication skills in the workplace are at the inter-personal level.
This interactive one-day program develops vital competencies for more effective interactions with others. Participants examine their current skills in this area, learn powerful approaches to workplace interaction and communication, and practice their new skills with other participants.
Participants leave this program more confident in their capacity to get their message across and to more powerfully influence the thoughts and behaviours of others and events in the workplace.